Coping with job stress in industries: A cognitive approach

Abstract

This study examined the roles of the coping strategies used by individuals to cope with job stress. The coping strategy was formed throughout the cognitive appraisal of the stressful events. It was found that direct action coping strategy shows negative relations with job stressors, whereas there are positive relations between stressors and other coping strategies. This implies that direct action coping strategy is used to alleviate the job stress by affirmatively changing the deleterious effects of job stressors in the work environment, while other coping strategies led to the positive impact on job stress or negative impact on job performance. To secure the usability and applicability of the model in practice, more considerations in the future should be made on the mediating variables such as personality type and social support, which are possible variables impacting the selection of coping strategy. (C) 2001 John Wiley & Sons, Inc.