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체계이론을 활용한 지역의 서비스 친절도 평가 연구
양광식
; 서원석
Article
Issue Date
2014
Citation
한국지역개발학회지, v.26, no.1, pp.45 - 60
Publisher
한국지역개발학회
친절요소와 친절인식의 관계분석: 도시 내 서비스 이용자와 종사자를 중심으로
양광식
; 서원석; 강병수
Article
Issue Date
2013
Citation
도시행정학보, v.26, no.2, pp.1 - 18
Publisher
한국도시행정학회
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Yang, Kwang Sik
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