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How should aI speakers touch consumer hearts?: Text mining of mass media about AI speakers

Authors
Lim, H.[Lim, H.]Hwang, H.[Hwang, H.]Kim, K.O.[Kim, K.O.]Yang, Y.J.[Yang, Y.J.]
Issue Date
2019
Publisher
Association for Computing Machinery
Keywords
AI speaker; Artificial intelligence; Smart speaker; Text mining
Citation
ACM International Conference Proceeding Series
Indexed
SCOPUS
Journal Title
ACM International Conference Proceeding Series
URI
https://scholarworks.bwise.kr/skku/handle/2021.sw.skku/14930
DOI
10.1145/3335595.3335602
ISSN
2153-1633
Abstract
This study investigates consumer interest and concerns about Artificial Intelligence (AI) speakers. An AI speaker, otherwise called a smart speaker, is a wireless speaker and voice command device with an integrated interactive virtual assistant. A general understanding of social issues about and interest in AI technology is acquired through an analysis of keywords on mass media in discussions where AI technology is applied in real life. © 2019 Authors.
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