건설부문 BPM적용을 위한 개선기회요소 도출에 관한 연구 - 타 산업부문 BPM사례와의 비교․분석을 중심으로-

Abstract

In the early 2000, the domestic construction corporations have been inducing the process management technology like 6 Sigma to improve duty results. However, the interest in BPM(Business Process Management) is increasing to visualize recent duty processes and improve them. However, in case of domestic construction corporations, the reality is that researches on improvement opportunity factors which are the basic step to induce BPM are lacking. For this, in this study the necessity of the theory on management technologies and of the induction of BPM were reviewed and the status, features, and quantitative expectation effects of BPM construction by industrial fields were investigated. In particular, based on the successful case on public, finance, electronic/system, distribution fields, literature survey, case analysis, comparison and analysis on non-construction field and construction field were carried out. For the improvement opportunity, management construction and support function were classified and the problems resulting from inducing BPM and thereby, improvement opportunity factors were induced.