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한국 보험산업의 서비스품질 결정요인에 관한 연구A Comparative Study on Service Quality in the Korean Insurance Industry using SERVPERF
- Other Titles
- A Comparative Study on Service Quality in the Korean Insurance Industry using SERVPERF
- Issue Date
- Mar-2003
- Publisher
- 한국품질경영학회
- Citation
- 품질경영학회지, v.31, no.1, pp.42 - 61
- Journal Title
- 품질경영학회지
- Volume
- 31
- Number
- 1
- Start Page
- 42
- End Page
- 61
- ISSN
- 1229-1889
- Files in This Item
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Related Researcher
- Yoo, Han Ju
- College of Business Administration (School of Business Administration)