Detailed Information
Cited 0 time in 
Cited 13 time in 
Cited 13 time in
Metadata Downloads
A model for monitoring public sector Web site strategy
- Authors
- Lee, JK
- Issue Date
- 2003
- Publisher
- EMERALD
- Keywords
- World Wide Web; public sector; community planning; empowerment; local government services; cybernetics
- Citation
- INTERNET RESEARCH-ELECTRONIC NETWORKING APPLICATIONS AND POLICY, v.13, no.4, pp.259 - 266
- Volume
- 13
- Number
- 4
- Start Page
- 259
- End Page
- 266
- ISSN
- 1066-2243
- Abstract
- A model for monitoring the Web site development process in the public sector is proposed and tested empirically with a sample of 76 local government Web sites. The framework consists of basic dimensions and a 2 x 2 matrix that is a simplified revision of the Mohammed et al.'s marketspace matrix. The four factors in the matrix, publicity, local service, differentiation and participation, together with two basic dimensions of attracting and delivering were proved to be important elements in a workable research framework. The effects of dimensions/factors and the role of online attracting are discussed in depth.
- Files in This Item
- There are no files associated with this item.
Items in ScholarWorks are protected by copyright, with all rights reserved, unless otherwise indicated.