6 시그마를 이용한 국내 은행의 서비스품질 평가에 관한 연구

유한주

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6 시그마를 이용한 국내 은행의 서비스품질 평가에 관한 연구

Authors: 유한주

Issue Date: May-2011

Publisher: 한국품질경영학회

Citation: 한국품질경영학회 춘계학술대회

URI: http://scholarworks.bwise.kr/ssu/handle/2018.sw.ssu/27050

Conference Name: 한국품질경영학회 춘계학술대회

Place: KO
명지대

Conference Date: 2011-05

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Appears in Collections: College of Business Administration > School of Business Administration > 2. Conference Papers

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