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The influence of service quality, perceived monetary cost, and non-monetary cost on customer satisfaction and store loyalty
- Authors
- 최자영
- Issue Date
- Nov-2006
- Publisher
- International Textile & Apparel Association, Inc
- Citation
- ITAA, pp.2007 - 1
- Conference Name
- ITAA
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Related Researcher
- Choi, Ja young
- College of Business Administration (Department of Entrepreneurship & Small Business)