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SERVPERF모형을 이용한 해상운송인의 서비스품질에 관한 연구
- Authors
- 김용덕
- Issue Date
- Apr-2006
- Publisher
- 한국해운물류학회
- Citation
- 제4회광양항 국제포럼 및 국제학술대회, pp.111 - 126
- Conference Name
- 제4회광양항 국제포럼 및 국제학술대회
- Place
- KO
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Related Researcher
- Kim, Yong Duck
- School of Business Administration