Future store picking system using RFID and USN technique

Abstract

The most core technology demanded by the ubiquitous era is infrastructure. Intellectual store management and future store are receiving the spotlight in recent distribution industry. Intellectualization of stores is applied using techniques such as RFID and USN. Studies are focusing on efficient store management through improvement of work processes and development of services that provide convenience to customers for shopping. In this paper, basic infrastructure was constructed for efficient customer service and store management was simplified through customer participation, thereby allowing reduced use of human resources, reduced cost of operation through simplified store management with reduced number of direct visiting customers by activation of picking and delivery, and concentration of surplus human resources and expenses caused by intellectual system on customer service. The most core technology demanded by the ubiquitous era is infrastructure. Intellectual store management and future store are receiving the spotlight in recent distribution industry. Intellectualization of stores is applied using techniques such as RFID and USN. Studies are focusing on efficient store management through improvement of work processes and development of services that provide convenience to customers for shopping. In this paper, basic infrastructure was constructed for efficient customer service and store management was simplified through customer participation, thereby allowing reduced use of human resources, reduced cost of operation through simplified store management with reduced number of direct visiting customers by activation of picking and delivery, and concentration of surplus human resources and expenses caused by intellectual system on customer service. © 2009 IEEE.