국방품질성숙도지수의 개발 및 평가에 관한 연구A Study on the Development & Evaluation of Defense Quality Maturity Index
- Other Titles
- A Study on the Development & Evaluation of Defense Quality Maturity Index
- Authors
- 정영권; 조현기; 유한주
- Issue Date
- Sep-2019
- Publisher
- 한국품질경영학회
- Keywords
- Defense Quality; ISO 9001; QMMI; PASS; DTaQ; DQMS
- Citation
- 품질경영학회지, v.47, no.3, pp.479 - 496
- Journal Title
- 품질경영학회지
- Volume
- 47
- Number
- 3
- Start Page
- 479
- End Page
- 496
- URI
- http://scholarworks.bwise.kr/ssu/handle/2018.sw.ssu/35176
- DOI
- 10.7469/JKSQM.2019.47.3.479
- ISSN
- 1229-1889
- Abstract
- Purpose: The purpose of this research is to develop defense quality evaluation model in order to improve the problem of private sector quality evaluation model and propose the total integrated defense quality management model which enables to evaluate not only large defense industry, but also small-medium industry.
Methods: This paper consider the characteristics on ISO 9001 Quality Management System, single PPM, PASS and defense quality and develop defense quality maturity model and index which enables to measure the current quality management level and characteristics and to evaluate operational characteristics in each maturity level for domestic defense industry.
Results: From 176 DQMS certified defense industry, the defense quality maturity level is 68,2, C grade. The large defense industry shows, 80.9, A grade; medium industry 69.7, C grade; small-medium industry shows 54.1, D grade. Through the classified types of industries, the current level of quality management of defense industries was diagnosed and the areas to be supplemented for the total quality management were identified.
Conclusion: Developed DQMI can be used as the basic information for spreading quality management activities in the defense industry by diagnosing the overall quality management of existing defense industries and quantifying the ambiguity of non-metric measurements and measurement standard that were presented as the threshold of the defense quality management system certification process.
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