A Markov chain model for analysis of physician workflow in primary care clinics
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Lee, Sujee | - |
dc.contributor.author | Bain, Philip A. | - |
dc.contributor.author | Musa, Albert J. | - |
dc.contributor.author | Li, Jingshan | - |
dc.date.accessioned | 2021-09-08T07:41:00Z | - |
dc.date.available | 2021-09-08T07:41:00Z | - |
dc.date.created | 2021-07-15 | - |
dc.date.issued | 2021-03 | - |
dc.identifier.issn | 1386-9620 | - |
dc.identifier.uri | http://scholarworks.bwise.kr/ssu/handle/2018.sw.ssu/41191 | - |
dc.description.abstract | This paper studies physician workflow management in primary care clinics using terminating Markov chain models. The physician workload is characterized by face-to-face encounters with patients and documentation of electronic health record (EHR) data. Three workflow management policies are considered: preemptive priority (stop ongoing documentation tasks if a new patient arrives); non-preemptive priority (finish ongoing documentation even if a new patient arrives); and batch documentation (start and finish documentation when the desired number of tasks is reached). Analytical formulas are derived to quantify the performance measures of three management policies, such as physician's daily working time, patient's waiting time, and documentation waiting time. A comparison of the results under three policies is carried out. Finally, a case study in a primary care clinic is carried out to illustrate model applicability. Such a work provides a quantitative tool for primary care physicians to design and manage their workflow to improve care quality. | - |
dc.language | 영어 | - |
dc.language.iso | en | - |
dc.publisher | SPRINGER | - |
dc.relation.isPartOf | HEALTH CARE MANAGEMENT SCIENCE | - |
dc.title | A Markov chain model for analysis of physician workflow in primary care clinics | - |
dc.type | Article | - |
dc.identifier.doi | 10.1007/s10729-020-09517-1 | - |
dc.type.rims | ART | - |
dc.identifier.bibliographicCitation | HEALTH CARE MANAGEMENT SCIENCE, v.24, no.1, pp.72 - 91 | - |
dc.description.journalClass | 1 | - |
dc.identifier.wosid | 000572054300001 | - |
dc.citation.endPage | 91 | - |
dc.citation.number | 1 | - |
dc.citation.startPage | 72 | - |
dc.citation.title | HEALTH CARE MANAGEMENT SCIENCE | - |
dc.citation.volume | 24 | - |
dc.contributor.affiliatedAuthor | Lee, Sujee | - |
dc.type.docType | Article | - |
dc.description.isOpenAccess | N | - |
dc.subject.keywordAuthor | Primary care | - |
dc.subject.keywordAuthor | Physician workflow | - |
dc.subject.keywordAuthor | Markov chain | - |
dc.subject.keywordAuthor | Face-to-face-encounter | - |
dc.subject.keywordAuthor | Documentation | - |
dc.subject.keywordAuthor | Operations research | - |
dc.subject.keywordPlus | ELECTRONIC HEALTH RECORD | - |
dc.subject.keywordPlus | TIME | - |
dc.subject.keywordPlus | IMPLEMENTATION | - |
dc.subject.keywordPlus | EFFICIENCY | - |
dc.subject.keywordPlus | WORKLOAD | - |
dc.subject.keywordPlus | MOTION | - |
dc.subject.keywordPlus | IMPACT | - |
dc.subject.keywordPlus | VISIT | - |
dc.relation.journalResearchArea | Health Care Sciences & Services | - |
dc.relation.journalWebOfScienceCategory | Health Policy & Services | - |
dc.description.journalRegisteredClass | ssci | - |
dc.description.journalRegisteredClass | scopus | - |
Items in ScholarWorks are protected by copyright, with all rights reserved, unless otherwise indicated.
Soongsil University Library 369 Sangdo-Ro, Dongjak-Gu, Seoul, Korea (06978)02-820-0733
COPYRIGHT ⓒ SOONGSIL UNIVERSITY, ALL RIGHTS RESERVED.
Certain data included herein are derived from the © Web of Science of Clarivate Analytics. All rights reserved.
You may not copy or re-distribute this material in whole or in part without the prior written consent of Clarivate Analytics.