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회복공정성과 사회적 책임이 고객충성도에 미치는 영향: 국내면세점 이용고객을 중심으로
이가예;
박종우
; 구재선
Article
Issue Date
2020
Citation
서비스경영학회지, v.21, no.1, pp.179 - 202
Publisher
한국서비스경영학회
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