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교육서비스품질과 의사소통이 고객만족 및 고객신뢰를 매개로 고객충성도에 미치는 영향에 관한 연구
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김은정; 하정옥;
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Issue Date
2024
Citation
품질경영학회지, v.52, no.1, pp 57 - 75
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한국품질경영학회
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김은정
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2024
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