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병영사고 유발요인 추출에 관한 실증적 연구
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이채언;
김광용
Article
Issue Date
2006
Citation
한국국방경영분석학회지, v.32, no.1, pp.188 - 212
Publisher
한국국방경영분석학회
CRM을 고려한 공공행정 e-서비스 품질에 관한 실증적 연구
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이채언;
김광용
Article
Issue Date
2006
Citation
한국IT서비스학회지, v.5, no.2, pp.1 - 23
Publisher
한국IT서비스학회
관계성을 고려한 전자정부 서비스 품질 척도에 관한 연구
이채언;
김광용
Article
Issue Date
2008
Citation
서비스경영학회지, v.9, no.2, pp.171 - 199
Publisher
한국서비스경영학회
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