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서비스종사자의 이미지메이킹과 커뮤니케이션 능력이 고객지향성에 미치는 영향
박성아;
최정일
; 오해영; 연지영
Article
Issue Date
2020
Citation
서비스경영학회지, v.21, no.3, pp.105 - 128
Publisher
한국서비스경영학회
1
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Author
Choi, Jeongil
1
박성아
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Communication Capabilities
1
Customer Orientation
1
Image Making
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Positive Psychological Capital
1
고객지향성
1
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1
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Korean
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