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파생결합증권시장에서 서비스 고객화가 직원에 대한 신뢰와 고객충성도에 미치는 영향
이완석;
송광석
;
유한주
Article
Issue Date
2018
Citation
서비스경영학회지, v.19, no.2, pp.51 - 75
Publisher
한국서비스경영학회
프랜차이즈 가맹본부의 성과공유활동이 가맹점의 관계몰입, 신뢰 및 지속거래의도에 미치는 영향
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송광석
; 이완석;
유한주
Article
Issue Date
2016
Citation
서비스경영학회지, v.17, no.5, pp.175 - 197
Publisher
한국서비스경영학회
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Author
Song, Gwangsuk
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Yoo, Han Ju
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Affective Commitment
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Continuous Transaction Intentions
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Customer Loyalty
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Gratitude
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Performance Sharing
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2018
1
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Korean
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