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B2B 산업재 거래에서 서비스 품질 측정과 충성도와의 관계
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최자영
;
박주영
Article
Issue Date
2007
Citation
품질경영학회지, v.35, no.1, pp.124 - 135
Publisher
한국품질경영학회
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Author
Choi, Ja young
1
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B2B
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business-to-business
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IMP model
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loyalty
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Date Issued
2007
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