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금융서비스업의 적합한 품질비용 모델에 관한 탐색적 연구 -“D”사의 사례를 중심으로 -
심진섭; 김태경; 박종윤;
최정일
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Issue Date
2024
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서비스경영학회지, v.25, no.1, pp 271 - 294
Publisher
한국서비스경영학회
O2O 화장품 플랫폼의 서비스 특성이 재구매의도에 미치는 영향에 관한 연구
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최형돈;
최정일
Article
Issue Date
2024
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서비스경영학회지, v.25, no.2, pp 1 - 27
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한국서비스경영학회
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