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모바일 메신저 서비스의 지각된 가치, 사용-확산 그리고 충성도 간의 관계에 대한 연구
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조동혁;
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2011
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지능정보연구, v.17, no.4, pp.193 - 212
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한국지능정보시스템학회
고객관계관리 시스템의 수준이 BSC 관점에서의 기업성과에 미치는 영향 : 제약회사를 중심으로
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2010
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지능정보연구, v.16, no.4, pp.43 - 65
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한국지능정보시스템학회
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