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온라인 쇼핑몰에서 고객 충성도에 대한 e-CRM의 효과
구나디 윌리;
한경석
Article
Issue Date
2009
Citation
Entrue Journal of Information Technology, v.8, no.2, pp.195 - 207
1
Discover
Author
Han, Kyeong Seok
1
구나디 윌리
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Customer Relationship Management
1
e- CRM
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Electronic Commerce
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Repurchase Intention
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고객관계관리
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고객만족
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온라인 쇼핑
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2009
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Entrue Journal of Information Tec...
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