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웹 서비스 품질이 고객만족도에 미치는 영향요인에 관한 연구: N 포털사에 대한 사례
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하지용; 김지은;
유한주
Article
Issue Date
2018
Citation
서비스경영학회지, v.19, no.4, pp.221 - 239
Publisher
한국서비스경영학회
무인점포 고객의 이용의도에 미치는 영향 분석 –프랜차이즈 가맹점 중심으로
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강성철;
한경석
; 전우재
Article
Issue Date
2018
Citation
디지털콘텐츠학회논문지, v.19, no.7, pp.1313 - 1322
Publisher
한국디지털콘텐츠학회
프로젝트 관리자의 서번트 리더십이 고객만족을 통해 프로젝트 성과에 미치는 영향
이형수;
신호철
Article
Issue Date
2018
Citation
품질경영학회지, v.46, no.2, pp.283 - 300
Publisher
한국품질경영학회
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Shin, Ho Chul
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강성철
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Customer Loyalty
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customer satisfaction
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