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송광석;
유한주
; 오방열
Article
Issue Date
2011
Citation
한국경영공학회지, v.16, no.3, pp.225 - 236
Publisher
한국경영공학회
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Author
Yoo, Han Ju
1
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Non-face-to-face Service
1
Service Consistency Measurement Tool
1
SQCI(service Quality Consistency ...
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