A Study on the User's Value of the Smart Home Service in the Internet of Things Technology

Abstract

The Internet of Things (IoT) is becoming an increasingly integral part of our daily lives. In other words, IoT's smart home services are being used in various forms such as security systems, access control management systems, power management systems, and security systems. This study aims to find out more about the perceived value of smart home service to people. Previous research suggests that smart home services provide various values that include economy, automation, convenience of management, and stability. However; it is necessary to look for the most important value in terms of users' view in life because many people still perceive smart home services as being conceptual rather than realistic. This study was conducted to measure the actual value of the smart home service users. In this study, we can summarize the result of measuring the actual perceived value of users. Safety, manageability, agility, and automation are important when providing smart home services regardless of user type. Safety and agility have been found to be the most important factors for each user type in common. The type of user value is divided into original and derivative. The original value is perceived as the basic function of stability, economy, automation, and agility. The derived values generated from the basic functions are recognized as entertainment, relationship, and familiarity. Finally, this research intends to provide a clue to enhance sustainable usability reflecting the important values of smart home services.