ScholarWorks@Soongsil University: Yoo, Jae won

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Yoo, Jae won (유재원)

College of Business Administration (Department of Entrepreneurship & Small Business)

Research Area: 서비스 마케팅, 세일즈 관리, 유통 관리, Service Marketing, Sales Management, Retail Management

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Work Engagement:8||직무열의:7||Work engagement:7||제품 복잡성:5||G2B:4||Customer orientation:4||B2G:4||Product Complexity:4||Adaptive Selling Behavior:4||조직시민행동:4||Customer power:3||Emotional Exhaustion:3||적응판매:3||emotional labor:3||적응판매행동:3||고객 복잡성:3||Product complexity:3||고객지향성:2||employee brand relationship:2||Personjob fit:2||service quality:2||Customer Identification:2||공공구매시장:2||Adaptive Selling:2||서비스 성과:2||공동생산:2||Customer loyalty:2||Trust:2||서비스 접점:2||관계 크래프팅:2||Organizational Citizenship Behavior:2||서비스 풍토:2||서비스스케이프:2||직무 열의:2||Unmanned Stores:2||Organizational Complexity:2||SelfLeadership:2||직원 브랜드 관계:2||Organizational Identification:2||창의성:2||신뢰:2||감정적 고갈:2||Service Climate:2||심리적 주인의식:2||Customer participation:2||Organizational citizenship behavior:2||Dental Industry:2||Service Performance:2||내부시장지향성:2||Market turbulence:2||Service orientation:2||Customer Complexity:2||Servicescape:2||고객 전문성:2||Psychological Ownership:2||무인점포:2||발언행동:2||Psychological empowerment:2||Public Purchasing Market:2||Entrepreneurship:2||Adaptive selling:2||Creativity:2||Boundaryspanning behavior:2||Motivation:2||Perceived fit with customer:2||정보품질:2||Task interdependence:2||service climate:2||PersonJob Fit:2||조직 동일시:2||조직 복잡성:2||조직동일시:2||Customeroriented Behavior:1||Customertocustomer interaction:1||Customer－ oriented Boundary－spanning Behavior:1||Dental Deviced:1||Dental Devices:1||Destination Engagement:1||Deviant service adaptation:1||Deviant service communication:1||Deviant use of resources:1||Dysfunctional Customer Behavior:1||Dysfunctional customer behavior:1||Efforts for Sustainable competitive advantage:1||Emotional Labor:1||Emotional Support by Customer:1||Emotional exhaustion:1||Emotional labor:1||Emotional labour:1||Employee Brand Relationship:1||Employees stewardship toward customers:1||Empowerment:1||Entrepreneurial Passion:1||Entrepreneurship Orientation:1||Ethical Culture:1||Ethical Sales Behavior:1||Ethical climate:1||Expertise:1||Fastfood Franchise:1||Feedback seeking:1||FeedbackSeeking Behavior:1||Franchise Perceived Justice:1||Franchisee Compliance:1||Franchisee&apos:1||Franchisor Enforcement:1||Frontline bank employees:1||Frontline employees:1||Hindrance appraisal of customer demand:1||Identification:1||Industrial Market:1||Information Quality:1||Information quality:1||Innovative Behavior:1||Intention to Use:1||Internal Market Orientation:1||Internal Service Quality:1||Internal market orientation:1||Intrinsic Motivation:1||Investment in information technology:1||Job Crafting:1||Job Demand:1||Job Demand and Resource Model:1||Job Demand and Resource Model (JDR model):1||Job Engagement. Customer Orientation:1||Job Resource:1||Job Satisfaction:1||Job demandsresources (JDR) model:1||Job demandsresources model:1||Leader Charisma:1||Leader Humility:1||Leadermember exchange:1||Leadermember exchange quality:1||Longterm Orientation:1||Management control systems:1||Manager brand knowledge:1||Managerial openness:1||Market information acquisition:1||Market uncertainty:1||Marketing capabilities:1||Maturity:1||Meaning of Work:1||Medical Devices Distributors:1||Medical Market:1||Negative Emotions:1||New product success:1||OEM customer participation:1||Opportunism:1||Organization's Networking Capabilities:1||Organizational Performance:1||Organizational Support:1||Organizational identification:1||PO fit:1||Perceived Customer Engagement:1||Perceived Customer Orientation:1||Perceived Customer Support:1||Perceived Customer Value:1||Perceived Ease of use:1||Perceived Pleasure:1||Perceived Support Policy:1||Perceived Support process:1||Perceived customer participation:1||Person  organization fit:1||Person Organization Fit:1||Personal Resources:1||Physical Environment:1||Prevention focus:1||Procedural justice climate:1||Procurement market:1||Product criticality:1||Product innovativeness:1||Productivity orientation:1||Professional Control:1||Promotion focus:1||Prosocial Silence:1||Psychological Contract:1||Psychological Contract Breach:1||Psychological Empowerment:1||Psychological contract:1||P－J Fit:1||Relational Benefit(Confidential:1||Relational Crafting:1||Relational investment:1||Relationship Conflict:1||Relationship investment:1||Relationshipspecific investments:1||Relaxation Motivation:1||Repurchase intention:1||Resilience:1||Role Ambiguity:1||Role Clarity:1||Role Overload:1||Sales Force Automation:1||Salesperson deviance:1||Salespersonbrand relationship:1||SelfDevelopment Opportunity:1||Selling orientation:1||Service Coproduction:1||Service Delivery:1||Service Encounter:1||Service Friendship:1||Service Orientation:1||Service Value:1||Service friendship:1||Service quality:1||Small business:1||Social:1||Social capital:1||Social media usage motivation:1||Social undermining:1||Socialization Motivation:1||Special Treatment Benefit):1||Subjective wellbeing:1||Supervisor support:1||System Quality:1||Task Conflict:1||Task Crafting:1||TeamMember Exchange:1||Technological turbulence:1||Technology Readiness:1||Traditional market:1||Transformational Leadership:1||Turnover intention:1||Voice Behavior:1||Voice behavior:1||WordofMouth:1||Work family Conflcit:1||absorbency:1||and special treatment benefits):1||and use of resources):1||approach orientation:1||avoidance orientation:1||benefits:1||challenge stressors:1||climate strength:1||competitive advantage:1||computer vision:1||coproduction:1||corporate reputation.:1||customer crowding:1||customer emotion:1||customer gratitude:1||customer orientation:1||customer participation:1||customer participation behaviors:1||customer support behaviors:1||customeroriented attitude:1||customerperceived service climate:1||customertocustomer interaction:1||customer－oriented deviance (deviant service adaptation:1||dental equipment:1||dental industry:1||dysfunctional behavior:1||emotional exhaustion:1||employee service orientation:1||entrepreneurial passion:1||ethical climate:1||feedback seeking behavior:1||font:1||font styles:1||frontline employees:1||generative adversarial networks:1||hindrance stressors:1||image generation:1||innovative behavior:1||innovative capability:1||intelligence quality:1||internal market orientation:1||internal service quality:1||job demands and resources:1||job demandsresources:1||job engagement:1||job insecurity:1||market orientation:1||market performance:1||market resource input:1||market turbulence:1||marketing capability:1||metaanalysis:1||need satisfaction:1||organizational citizenship behavior:1||other customers:1||perceived external prestige:1||perceived justice:1||performance goal:1||political skills:1||process innovation capability:1||product innovation capability:1||psychological ownership:1||relational benefits (confidence:1||s Trust:1||selfleadership:1||selfregulation theory:1||service communication:1||service encounter:1||service friendship:1||service performance:1||servicedominant logic:1||small enterprises:1||social:1||stewardship:1||sustainable competitive advantage:1||team cooperation:1||technological resource input:1||technological turbulence:1||voice behavior:1||work overload:1||가맹점 순응. 기회주의적 행동:1||감정고갈:1||감정노동:1||개인직무 적합성:1||개인직무적합성:1||개인자원:1||경쟁우위:1||경쟁효과:1||고객 동일시:1||고객 무례함:1||고객 불량행동:1||고객 스튜어드십:1||고객 역할 준비:1||고객 열의 행동:1||고객 유사성:1||고객 지원:1||고객 지향적 일탈(일탈적 자원사용:1||고객 참여행동:1||고객 충성도:1||고객 파워:1||고객기업동일시:1||고객감정:1||고객과다요구:1||고객동일시:1||고객불량행동:1||고객시민행동:1||고객의 긍정적 감정:1||고객의 인지적 지원:1||고객의 정서적지원:1||고객자산:1||고객지각가치:1||고객지향적 경계확장행동:1||고객지향적 행동:1||고객지향행동:1||공공구매:1||공공조달:1||공정성:1||과업갈등:1||관계갈등:1||관계지향문화:1||관계특유투자:1||관계혜택(특별우대:1||관계혜택(확신적:1||관료주의:1||교차판매:1||구전행동:1||권한위임:1||기술준비도:1||기업가 지향성:1||기업가적 열정:1||기업가적열정:1||기업가정신:1||기업역량:1||기업평판:1||내면행위:1||내부 서비스 품질:1||내부서비스 품질:1||도전적 스트레스요인:1||도전지향성:1||동일시:1||리더겸손:1||마케팅능력:1||물리적 환경:1||방해적 스트레스요인:1||변혁적 리더십:1||보상지향성:1||복리후생:1||본부 관리감독:1||부정적 감정:1||불량행동:1||브랜드 관계:1||브랜드 동일시:1||브랜드 범주화:1||브랜드 선택:1||브랜드 진정성:1||브랜드 차별성:1||빅데이터:1||사용의도:1||사회적:1||사회적):1||사회화 동기:1||상사의 지원:1||서비스 가치:1||서비스 공동생산:1||서비스 물리적 환경:1||서비스 수행성과:1||서비스 실행 행동:1||서비스 우정:1||서비스 지배논리:1||서비스 지향성:1||서비스우정:1||서비스품질:1||성숙도:1||셀프 리더십:1||셀프리더십:1||시스템품질:1||시장변동성:1||시장불안:1||심리적 계약:1||심리적 계약위반:1||심리적 임파워먼트:1||심리적계약:1||앱 인게이지먼트:1||여행관련 위험:1||여행자간 상호작용:1||여행지 인게이지먼트:1||역할과부하:1||역할명확성:1||역할모호성:1||외식 프랜차이즈:1||윤리적 문화:1||윤리적 판매 행동:1||이직 의도:1||인지 크래프팅:1||일가정 갈등:1||일의 의미:1||일탈적 서비스 커뮤니케이션:1||일탈적 서비스적응):1||자기개발기회:1||자기리더십:1||자기조절 이론:1||잡크래프팅:1||장기지향성:1||재참여의사:1||적응적 서비스 제공:1||전문성:1||전통시장:1||접근․회피 성향:1||정치적스킬:1||제품 관여도:1||제품 혁신역량:1||조직 성과:1||조직의 네트워킹 역량:1||주관적 웰빙:1||중국소비자:1||중소기업:1||지각된 고객 인게이지먼트:1||지각된 고객가치:1||지각된 고객지원:1||지각된 사용용이성:1||지각된 외부 평판:1||지각된 즐거움:1||지각한 정부지원절차:1||지각한 정부지원정책:1||지속이용의도:1||지속적 경쟁우위 확보노력:1||지원:1||직무 불안정성:1||직무과부하:1||직무만족:1||직무요구:1||직무자원:1||직무자원요구모델:1||직무적합성:1||직업적 통제:1||직원 서비스 지향성:1||치과 산업:1||치과 의료기기:1||친사회적 침묵:1||카리스마적 리더십 과정:1||특별대우 혜택):1||팀원관계:1||판매원 브랜드 관계:1||편의점:1||표면행위:1||프랜차이즈 공정성:1||프로세스 혁신역량:1||피드백 추구행동:1||피드백추구행동:1||혁신행동:1||확신적:1||활성화:1||회복 탄력성:1||휴식적 동기:1||Achievementstriving motivation:1||흡수능력:1||Activation:1||Adaptive selling behavior:1||Adaptiveservice offering.:1||Affection with service:1||Ambiguous customer expectation:1||App Engagement:1||Approach Orientation:1||Authenticity:1||Availability of alternative assesment:1||Availability of information search:1||Avoidance Orientation:1||BSERVQUA:1||BSERVQUAL:1||Big data:1||Boundary Spanning Behavior:1||Boundary spanner creativity:1||Boundaryspanning behaviors (BSBs):1||Brand Authenticity:1||Brand Categorization:1||Brand Differentiation:1||Brand Identification:1||Brand Relationship:1||Brand Selection:1||Bureaucracy:1||CtoC Interaction Travel Related Risk:1||Challenge Orientation:1||Charismatic Leadership:1||Chinese Consumers:1||Clan Culture:1||CoProduction:1||Coproduction:1||Cognitive Crafting:1||Cognitive Support by Customer:1||Communication:1||Company Growth Strategies:1||Compensation Orientation:1||Competitive Effect:1||Continuous Use Intention:1||Convenience Store:1||Corporation Ability:1||CrossSelling:1||Customer Affect:1||Customer Affection:1||Customer Citizenship Behavior:1||Customer Demandingness:1||Customer Engagement:1||Customer Equity:1||Customer Expertise:1||Customer Loyalty:1||Customer Misbehavior:1||Customer Oriented Behavior Product Involvement:1||Customer Participation:1||Customer Perceived Value:1||Customer Power:1||Customer Role Readiness:1||Customer Similarity:1||Customer Stewardship:1||Customer benefits:1||Customer brand equity:1||Customer citizenship behavior:1||Customer complexity:1||Customer demandingness:1||Customer expertise:1||Customer incivility:1||Customer indebtedness:1||Customer satisfaction with social media.:1||Customer stewardship:1||Customer support:1||Customer value perceptions:1||CustomerCompany Identification:1||CustomerOriented Attitude:1||

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