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고객가치 창조와 기업의 사회적 책임 이행: 에넥스의 고객중심 경영
노용휘;
최정일
Article
Issue Date
2018
Citation
품질경영학회지, v.46, no.3, pp.695 - 706
Publisher
한국품질경영학회
항공사 객실 승무원의 자아상태가 직무만족과 고객지향성에 미치는 영향 - 교류분석을 중심으로 -
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문지원; 연지영;
최정일
Article
Issue Date
2018
Citation
품질경영학회지, v.46, no.1, pp.133 - 150
Publisher
한국품질경영학회
기업의 문화마케팅이 브랜드 이미지 및 브랜드 충성도에미치는 영향 - 네이버라이브러리, 별마당도서관, 현대카드라이브러리를 중심으로 -
정은아; 최승리;
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Issue Date
2018
Citation
품질경영학회지, v.46, no.4, pp.1015 - 1028
Publisher
한국품질경영학회
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