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자동차 제조사 A 기업의 자동차 품질역량과 인지된 위험이 고객가치 및 고객충성도에 미치는 영향
김태영;
유한주
;
송광석
Article
Issue Date
2020
Citation
품질경영학회지, v.48, no.1, pp.125 - 147
Publisher
한국품질경영학회
관계 혜택이 고객 충성도에 미치는 영향에 관한 연구 - 영유아 교육기관을 이용하는 학부모를 대상으로
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김은정;
박종우
Article
Issue Date
2022
Citation
품질경영학회지, v.50, no.2, pp.235 - 250
Publisher
한국품질경영학회
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Song, Gwangsuk
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Yoo, Han Ju
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Loyalty
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2022
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2020
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Korean
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