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프로젝트 관리자의 서번트 리더십이 고객만족을 통해 프로젝트 성과에 미치는 영향
이형수;
신호철
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Issue Date
2018
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품질경영학회지, v.46, no.2, pp.283 - 300
Publisher
한국품질경영학회
서비스 직원의 감성지능이 서비스지향 조직시민행동에 미치는 영향: 내면연기의 매개효과성
양은연; 안희규;
신호철
Article
Issue Date
2018
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품질경영학회지, v.46, no.3, pp.659 - 676
Publisher
한국품질경영학회
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