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공공 서비스 혁신의 관점에서 본 서울시 관광 스토리텔링 사례: 문화기술(CT)을 활용한 도시마케팅 전략을 중심으로
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박상규;
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2014
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서비스경영학회지, v.15, no.4, pp 125 - 154
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한국서비스경영학회
The Perceived Service Value Function: An Examination of Casual Dining Restaurant Segment
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선봉란;
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2014
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서비스경영학회지, v.15, no.2, pp 149 - 172
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한국서비스경영학회
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