전이관점의 행동공학모형 개발 및 적용 -사내 MBA 사례를 중심으로

Abstract

본 연구는 수행공학 관점에서 전이에 영향을 미치는 요인들을 규명하기 위하여 Gilbert의 행동공학모형(Behavioral Engineering Model:BEM)을 중심으로 전이관점의 행동공학 모형을 개발하고, 이를 사내 MBA 프로그램에 적용하여 개발된 모형의 타당성을 검토하고 전이 영향 요인을 파악하는 데에 그 목적을 두었다. 본 연구의 목적을 달성하기 위하여 A의료원의 중간관리자 대상 사내 MBA 과정 수료생 68명을 조사대상으로 하여, 전이관점의 행동공학모형에 기초한 설문을 실시하였다. 확인적 요인분석을 통하여, 6요인 20개 문항으로 구성된 전이관점의 행동공학모형을 타당화하였다. 전이관점의 행동공학모형에 포함된 6요인은 전이수준과 유의미한 수준에서 상관을 나타냈으며, 회귀분석 결과 이들 요인가운데에서 정보요인과 교육요인만이 의의있는 수준에서 전이를 설명하는 것으로 나타났다.

Previous studies on transfer have mainly investigated factors that affect transfer from learner, training program, and organizational environments perspectives. These studies have a limitation that they could not examine dynamics and interrelationships among factors related to transfer. Behavior Engineering Model(BEM) is expected to provide a theoretical framework that reveals such dynamics. Thus, the purpose of this study is to identify six factors in the BEM model that affect the perceived level of transfer factors based on the Human Performance Perspective(HPT), and apply the developed BEM model to the case of corporate MBA program. Three research questions were established: (1) Can the six factors in the BEM model that examine the perceived level of transfer be identified from the HPT perspective? (2) Is the factor in the developed BEM model correlated to the perceived level of transfer, (3) what factor is the most influential to explain the transfer of corporate MBA program? To answer the research questions, 68 managers who completed corporate MBA program at A medical center were participated in this study. Confirmatory factor analysis result shows that the transfer-based BEM model with 20 items was validated. Next, significant correlations were found between six factors in the transfer-based BEM model and perceived transfer scores. Finally, a regression analysis shows that information factor and education factor at the transfer-based BEM model explained the perceived scores significantly.