대여산업의 수익성 극대화를 위한 반납패턴의 개선과 대여가격의 설정Issues on Improvement of Return-Pattern for Rented Products and Pricing to Maximize Profitability in Rental Industries
- Authors
- 박해철
- Issue Date
- Dec-2010
- Publisher
- 한국서비스경영학회
- Keywords
- rental industry; return-pattern; profitability; service quality; rental-milage
- Citation
- 서비스경영학회지, v.11, no.5, pp 217 - 237
- Pages
- 21
- Journal Title
- 서비스경영학회지
- Volume
- 11
- Number
- 5
- Start Page
- 217
- End Page
- 237
- URI
- https://scholarworks.bwise.kr/cau/handle/2019.sw.cau/34572
- DOI
- 10.15706/jksms.2010.11.5.010010
- ISSN
- 1598-1150
- Abstract
- It has been known that main managerial issues in rental industries include optimizing rental prices as well as rental durations. We find that those issues are influenced by the return-pattern of rented products, which describes the return ratio of each rented product at each time epoch. It implies that the profitability of a rental store largely depends on the shape and characteristic of its return pattern. Therefore the managers should have a strong incentive to change the return- pattern of their rented products to improve their profitability and service quality. Based on such an observation, we suggest a managerial scheme which is so called a rental-milage system to derive an improved return-pattern which enhances their customers to return the rented products as early as possible. We also show the optimal rental price is influenced by the return-pattern of the product
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Collections - College of Business & Economics > School of Business Administration > 1. Journal Articles
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