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The Empirical Study on the Success Factors of IT Adoption in Korea Service IndustryThe Empirical Study on the Success Factors of IT Adoption in Korea Service Industry
- Issue Date
- 2010
- Publisher
- 한국데이타베이스학회
- Keywords
- Service Industry; IT Adoption; Success Factors; User’s Satisfaction; Service Industry; IT Adoption; Success Factors; User’s Satisfaction
- Citation
- Journal of Information Technology Applications & Management, v.17, no.3, pp 71 - 82
- Pages
- 12
- Journal Title
- Journal of Information Technology Applications & Management
- Volume
- 17
- Number
- 3
- Start Page
- 71
- End Page
- 82
- ISSN
- 1598-6284
- Abstract
- This study is to present effective ways of IT adoption as a new growth engine for vitalizing service industry. The paper identifies key success factors of IT adoption and analyzes empirically its’ impact on user satisfaction. Additional analysis of control effect by company sizes is conducted. For data sampling, among 1590 companies in IT systems, equipment, and software, 1570 companies participated and total 2,000 questionnaires were collected. In order to analyze main effect analysis and control effect, Structural Equation Modeling method was applied. The result show that there are significant effect between key success factors and user satisfaction. Based on the result, the paper suggests effective way of IT adoption according to company sizes.
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