A study on performance evaluation of intelligent collaboration system

Abstract

According as competition environment of businesses is generally expanded to that of corporate networks from a simple corporate linkage structure throughout the industries, coexistence between businesses and exterior stakeholders becomes more important than ever. This study conducted quantitative performance analysis for big/small medium businesses (mother company, cooperating companies) which carried out collaboration for procurement and production in the form of a virtual company for production of final products through electronic information sharing. The analysis result found that small and medium-sized cooperating companies had more benefit than mother company and there was more benefit in delivery management than logistics management in comparison. Along the way, it was found that cooperating companies could achieve significant performance through collaboration system only when their business dependence on mother company should be more than critical point. © 2014, Springer Science+Business Media New York.