A study on performance evaluation for security test laboratory

Abstract

The Security products play a key role in ensuring confidentiality, integrity and availability of industry-related products. However, all the companies do not have enough time, expenses and space, so that it is difficult for them to purchase and use expensive facilities and equipment for quality verification or test certification on performance and functionality of security products developed. Accordingly, every country has been carrying out policies to build and promote a joint utilization system of advanced quality verification facilities and equipment for security products with public institutions as the center. In addition, public institutions have designed and conducted relevant projects with the goal of improving safety and reliability of security products developed, reducing the cost of production and so on. To enhance the value of these projects more and more, therefore, there is a need to objectively measure and analyze direct/indirect performance of projects carried out at an appropriate time. For projects carried out with public institutions as the center, however, it is difficult to analyze performance of the projects due to public purposes. Therefore, this paper studied performance analysis on the security test support project. In detail, the business flow of security product development activities was analyzed to measure performance of the facility and equipment project for quality verification of security products. In addition, multidimensional performance analysis was carried out empirically by applying it to a theoretical measurement model. It is expected that this performance analysis study could be utilized as a basic methodology for performance analysis of other public projects.