An analysis of critical success factor of IT based business collaboration network implementation

Abstract

In the diversifying competitive environment, enterprises have cooperated with others in various ways. In the competitive environment where increase in uncertainty of demand and supply, market globalization, diminish in Product Life Cycle (PLC), and rapid changes in technologies and business process take place, the enterprises are able to guarantee their own competitive advantage by collaborating with other enterprises. Under this situation, many enterprises have realized an importance of collaboration with others and changed a traditional transaction relationship into a collaborative relationship. Hence, we would like to analyze a Critical Success Factor (CSF) of IT business collaboration and performance evaluation to develop a method to facilitate IT business collaboration. © 2011 Springer Science+Business Media B.V.