The study for the user oriented service design for inter-organizational collaboration

Abstract

Recently, a diversity of achievement has been attained such as diffusion of e-Business and construction of infrastructure to standardize B2B for each industry through B2B projects. Considerable results are currently obtained from building up electronic guarantee platforms based on this infrastructure, at the same time, a demand is increasing for information on e-Marketplace with electronic guarantee platforms, or selling and purchasing companies. However, information on major or newly expected transacting companies is not properly delivered, and there are practical difficulties for each company to prepare infrastructure solving them, therefore, a need is emerging to eliminate risk factors with e-Commerce by providing reliable business information. This study would like to establish a foundation for non-financial collaborative information systems preparing a win-win cooperative system between large and small companies and a sustainable management system, and to provide chances for credit reference agencies to create business opportunities as a new optional service. © 2012 IEEE.