팀 구성원의 심리적 다양성과 구성원 간 지식네트워크 특성이 팀 성과에 미치는 효과: 학습 분위기의 조절효과를 중심으로

Abstract

This study investigated the factors that facilitate knowledge creation of team with the aspect of knowledge management. We considered two characteristics which are team members' psychological characteristics (achievement needs and conflict emotion) and knowledge network characteristics among team members (internal cohesion and external bridging) and verified the relationship between these characteristics and team performance. Furthermore, we examined whether these characteristics have a different effect on team performance according to the mastery climate. This study performed a survey targeting team members in knowledge based firms and 376 final surveys to be used as a sample in this study. The result showed that team members' psychological characteristics and knowledge network characteristics among team members have an influence on team performance significantly. In addition, the master climate moderated the relationship between team members' psychological characteristics and team performance.