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정보산업 생태계 문제의 근본원인 분석Root Cause Analysis of the Information Industry Ecosystem Problems

Authors
김성근안남규
Issue Date
Dec-2017
Publisher
한국데이타베이스학회
Keywords
Root Cause Analysis; IT Industry Ecosystem; Delphi Method; Current Reality Tree
Citation
Journal of Information Technology Applications & Management, v.24, no.4, pp 71 - 92
Pages
22
Journal Title
Journal of Information Technology Applications & Management
Volume
24
Number
4
Start Page
71
End Page
92
URI
https://scholarworks.bwise.kr/cau/handle/2019.sw.cau/5098
DOI
10.21219/jitam.2017.24.4.071
ISSN
1598-6284
Abstract
Finding a root cause is an essential step to solving a complex problem. Some previous studies have used the Delphi method for gathering opinions about root causes from geographically dispersed experts. However, we assert that complicated problems such as an industry ecosystem would make a general type of the Delphi method less practical because of too much psychological burden on study participants. In this study we present a preliminary list-based Delphi study method for identifying a root cause. This method was used to identify a root cause and draw a causal map for the information industry ecosystem problems.
Finding a root cause is an essential step to solving a complex problem. Some previous studies have used the Delphi method for gathering opinions about root causes from geographically dispersed experts. However, we assert that complicated problems such as an industry ecosystem would make a general type of the Delphi method less practical because of too much psychological burden on study participants. In this study we present a preliminary list-based Delphi study method for identifying a root cause. This method was used to identify a root cause and draw a causal map for the information industry ecosystem problems.
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