정보산업 생태계 문제의 근본원인 분석Root Cause Analysis of the Information Industry Ecosystem Problems
- Authors
- 김성근; 안남규
- Issue Date
- Dec-2017
- Publisher
- 한국데이타베이스학회
- Keywords
- Root Cause Analysis; IT Industry Ecosystem; Delphi Method; Current Reality Tree
- Citation
- Journal of Information Technology Applications & Management, v.24, no.4, pp 71 - 92
- Pages
- 22
- Journal Title
- Journal of Information Technology Applications & Management
- Volume
- 24
- Number
- 4
- Start Page
- 71
- End Page
- 92
- URI
- https://scholarworks.bwise.kr/cau/handle/2019.sw.cau/5098
- DOI
- 10.21219/jitam.2017.24.4.071
- ISSN
- 1598-6284
- Abstract
- Finding a root cause is an essential step to solving a complex problem. Some previous studies have used the Delphi method for gathering opinions about root causes from geographically dispersed experts. However, we assert that complicated problems such as an industry ecosystem would make a general type of the Delphi method less practical because of too much psychological burden on study participants. In this study we present a preliminary list-based Delphi study method for identifying a root cause. This method was used to identify a root cause and draw a causal map for the information industry ecosystem problems.
Finding a root cause is an essential step to solving a complex problem. Some previous studies have used the Delphi method for gathering opinions about root causes from geographically dispersed experts. However, we assert that complicated problems such as an industry ecosystem would make a general type of the Delphi method less practical because of too much psychological burden on study participants. In this study we present a preliminary list-based Delphi study method for identifying a root cause. This method was used to identify a root cause and draw a causal map for the information industry ecosystem problems.
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