환자안전사건을 경험한 의료진을 위한 제2의 피해자 지원 프로그램의 동향

Abstract

Purpose: This study aimed to review second victim support programs to identify effective evidence-based strategies for supporting healthcare providers involved in patient safety incidents. Methods: A comprehensive review search was conducted, including a search of databases, gray literature, and a hand-search of related fields, with “second victim” as the main search term. Results: We reviewed nine second victim support programs, focusing on their development process, operating form, and performance. These were (a) Peer Support Services, (b) forYOU team, (c) YOU Matter, (d) Resilience in Stressful Events, (e) Clinician Peer Support Program, (f) SWADDLE, (g) Surgery Second Victim Peer Support Program, (h) Caring for the Caregiver, and (i) Code Lavender. Conclusion: Second victim support programs help solve the emotional problems of medical staff caused by patient safety incidents. Therefore, it is necessary to develop a second victim support program suitable for the medical environment in Korea.