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정적강화와 부적강화가 고객 서비스 행동에 미치는 상대적 효과
최신정; 이계훈;
문광수
; 오세진
Article
Issue Date
2014
Citation
한국콘텐츠학회 논문지, v.14, no.1, pp 423 - 434
Publisher
한국콘텐츠학회
개인피드백과 집단피드백이 과업 수행의 양과 질에 미치는 상대적 효과 검증
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문광수
; 차민정; 이계훈; 오세진
Article
Issue Date
2014
Citation
한국콘텐츠학회 논문지, v.14, no.12, pp 655 - 664
Publisher
한국콘텐츠학회
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Moon, Kwang Su
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Oah, She Zeen
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Counter-control
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Feedback
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Negative reinforcement
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