Development and validation of a crisis self-efficacy index
- Authors
- Park, Sejin; Avery, Elizabeth Johnson
- Issue Date
- Sep-2019
- Publisher
- Wiley
- Keywords
- crisis communication; crisis management; index development; self-efficacy
- Citation
- Journal of Contingencies and Crisis Management, v.27, no.3, pp.247 - 256
- Indexed
- SSCI
- Journal Title
- Journal of Contingencies and Crisis Management
- Volume
- 27
- Number
- 3
- Start Page
- 247
- End Page
- 256
- URI
- https://scholarworks.bwise.kr/erica/handle/2021.sw.erica/106219
- DOI
- 10.1111/1468-5973.12257
- ISSN
- 0966-0879
- Abstract
- This study develops a crisis self-efficacy index to provide a tool for crisis communication researchers and practitioners to understand behavioural aspects of crisis response better. Evaluations of public's crisis self-efficacy using this index inform strategic message development to protect the public and minimize crisis damages by identifying the public/s most in need of self-efficacy enhancing interventions. The index also provides practitioners a useful longitudinal index to evaluate progress in crisis preparedness programs and track changes in efficacy. A four-stage survey index development process using structural equation modelling identifies four underlying constructs of crisis self-efficacy: action, preventive, achievement and uncertainty management.
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