Detailed Information
Cited 0 time in 
Cited 0 time in 
Cited 0 time in
Metadata Downloads
The relative effects of five types of customer participation behaviors on perceived service outcome quality, service process quality, and customer satisfaction
- Authors
- 김준용
- Issue Date
- 16-Jul-2014
- Place
- Singapore
- Conference Name
- 2014 Global Marketing Conference at Singapore
- Files in This Item
- There are no files associated with this item.
Items in ScholarWorks are protected by copyright, with all rights reserved, unless otherwise indicated.
Related Researcher
- Kim, Junyong
- COLLEGE OF BUSINESS AND ECONOMICS (DIVISION OF BUSINESS ADMINISTRATION)