A METHODOLOGY FOR PERFORMANCE MEASUREMENT IN MANUFACTURING COLLABORATION

Abstract

Effective performance measures must be developed in order to effectively maintain successful collaboration. This paper presents a methodology of collaborative performance measures to evaluate the overall performance of a collaboration process between multiple manufacturing partners. The partners first define collaborative key performance indicators (cKPI), and they then measure the cKPIs and calculate the synthetic performance from the cKPI values to evaluate the result of the collaboration case. To measure different scales of cKPI, we develop a two-folded desirability function based on the logistic sigmoid functions. The proposed methodology provides a quantitative way to measure collaborative performance in order to effectively manage collaboration among partners, continuously improving collaboration performance.