Design and Implementation of A Real Time Process Management System for Telecom Operations and Management통신망 운용관리를 위한 실시간 프로세스 운용관리 시스템의 설계 및 분석
- Other Titles
- 통신망 운용관리를 위한 실시간 프로세스 운용관리 시스템의 설계 및 분석
- Authors
- 장병윤; 박병주; 황승준
- Issue Date
- Sep-2009
- Publisher
- 한국지능정보시스템학회
- Keywords
- 실시간 프로세스 관리 시스템; 통신망운용관리; Enhanced Telecom Operations Map (eTOM); 실시간 기업
- Citation
- 지능정보연구, v.15, no.3, pp.103 - 118
- Indexed
- KCI
- Journal Title
- 지능정보연구
- Volume
- 15
- Number
- 3
- Start Page
- 103
- End Page
- 118
- URI
- https://scholarworks.bwise.kr/erica/handle/2021.sw.erica/41596
- ISSN
- 2288-4866
- Abstract
- To face with the fast and ever changing telecommunication environments, we need a real time process management system that can detect abnormal events in real time and warn the suspicious events to operations personnel. Additionally, a real time process management system can be adapted fast to various services that are developed by telecom companies. In this paper we develop a real time process management system to monitor and analyze telecom operations and management processes in real time. Toward this, we design application and database architectures of telecom operations and management processes based on Enhanced Telecom Operations Map (eTOM) that is business process framework in telecommunication operations and management field and recognized as an international standard in ITU-T M.3050. With these application and databasearchitectures we implement eight main functions for the real time process management system based on service oriented architecture. Therefore, new services can be applied to these functions fast. Also, the functions can detect abnormal event fast. Finally, since the functions are developed along with the international standard, the system has the flexibility for the development in various situations. Overall, this research can be a good guideline of developing a process management system regarding the telecom operations and management field or other fields that need to manage the processes in real time.
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