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다자 중심적 사용성 평가 방법의 구조화 과정The Structuring Process of Multi-Centered Usability Evaluation Method

Other Titles
The Structuring Process of Multi-Centered Usability Evaluation Method
Authors
김정룡이하연최영철
Issue Date
May-2005
Publisher
대한인간공학회
Keywords
Usability; Multi-Centered Usability Evaluation Method(MCUEM); Mobile phone
Citation
대한인간공학회지, v.24, no.2, pp.25 - 33
Indexed
KCI
Journal Title
대한인간공학회지
Volume
24
Number
2
Start Page
25
End Page
33
URI
https://scholarworks.bwise.kr/erica/handle/2021.sw.erica/46363
ISSN
1229-1684
Abstract
In order to minimize a biased view of evaluators in usability test, a multiple evaluation method so called Multi-Centered Usability Evaluation Method(MCUEM) was suggested and structured in this study. To use MCUEM, the existing evaluation methods were re-categorized nto 'developer and evaluator-centered', 'evaluator centered', 'user-centered', 'evaluator and user-centered', and the 'developer, evaluator, and user-centered methods. Furthermore, in order to verify the relevance of MCUEM, the usability of mobile phone was tested in this study. In results, it was found that different evaluation methods generated greatly different results, that showed the risk of using a particular usability method due to different perspectives of evaluators. At the same time, it was found that MCUEM could greatly minimize such biases. Therefore, it was concluded that using MCUEM could help the usability engineer design a test protocol with a minimal risk of bias due to different perspective of evaluators.
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