Impact of job characteristics on turnover intention and the mediating effects of job satisfaction: experiences of home visiting geriatric care workers in Korea
- Authors
- Kim, Youngae; Kim, Chulwoo
- Issue Date
- 2017
- Publisher
- ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
- Keywords
- Geriatric care worker; job characteristics; turnover intention; job satisfaction
- Citation
- ASIA PACIFIC JOURNAL OF SOCIAL WORK AND DEVELOPMENT, v.27, no.2, pp.53 - 68
- Journal Title
- ASIA PACIFIC JOURNAL OF SOCIAL WORK AND DEVELOPMENT
- Volume
- 27
- Number
- 2
- Start Page
- 53
- End Page
- 68
- URI
- https://scholarworks.bwise.kr/gachon/handle/2020.sw.gachon/7466
- DOI
- 10.1080/02185385.2017.1331459
- ISSN
- 0218-5385
- Abstract
- This study investigated the effects of job characteristics on turnover intention and the mediating effects of job satisfaction. A survey of 317 Korean care workers currently providing in-home elderly care service in the city of Seoul and its suburbs was conducted. The results of multiple regressions and an analysis of mediating effects indicated that role ambiguity and workload had significant effects on turnover intention. In addition, job satisfaction had a mediating effect on the influence of role ambiguity and workload on turnover intention. Finally, theoretical and practical implications are discussed.
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