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Impact of job characteristics on turnover intention and the mediating effects of job satisfaction: experiences of home visiting geriatric care workers in Korea

Authors
Kim, YoungaeKim, Chulwoo
Issue Date
2017
Publisher
ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
Keywords
Geriatric care worker; job characteristics; turnover intention; job satisfaction
Citation
ASIA PACIFIC JOURNAL OF SOCIAL WORK AND DEVELOPMENT, v.27, no.2, pp.53 - 68
Journal Title
ASIA PACIFIC JOURNAL OF SOCIAL WORK AND DEVELOPMENT
Volume
27
Number
2
Start Page
53
End Page
68
URI
https://scholarworks.bwise.kr/gachon/handle/2020.sw.gachon/7466
DOI
10.1080/02185385.2017.1331459
ISSN
0218-5385
Abstract
This study investigated the effects of job characteristics on turnover intention and the mediating effects of job satisfaction. A survey of 317 Korean care workers currently providing in-home elderly care service in the city of Seoul and its suburbs was conducted. The results of multiple regressions and an analysis of mediating effects indicated that role ambiguity and workload had significant effects on turnover intention. In addition, job satisfaction had a mediating effect on the influence of role ambiguity and workload on turnover intention. Finally, theoretical and practical implications are discussed.
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