경계유연추구 의도와 일탈 행동이 비인격적 감독 행위에 미치는 영향: 직급에 따른 집단 비교

Abstract

Purpose The purpose of this study is to examine the effect of flexibility-willingness and deviation behavior on abusive supervision behavior, and in the relationship, to investigate the difference by job rank. Methods We conducted a multi-group analysis using responses of 362 office workers. Results For managers, organizational and interpersonal deviant behaviors were found to have a positive effect on abusive supervision, but flexibility-willingness was not statistically significant. For employees, flexibility-willingness had a negative effect on abusive supervision; interpersonal deviant behavior had a positive effect on abusive supervision, but organizational deviance behavior was not statistically significant. There were differences in the relationship of flexibility-willingness and abusive supervision between managers and employees. Conclusion Based on the findings, the theoretical and practical implications were discussed.