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G-Star의 서비스품질이 방문객 만족, 인지도 향상 및 행동의도에 미치는 영향: G-Star 인지도에 대한 요인도출과 함께Examining of Relationships among G-Star Service Quality, Visitors' Satisfaction, Awareness and Behavioral Intention: Focus on Factor Derivation about G-Star Awareness

Other Titles
Examining of Relationships among G-Star Service Quality, Visitors' Satisfaction, Awareness and Behavioral Intention: Focus on Factor Derivation about G-Star Awareness
Authors
이은지정주현현성협
Issue Date
Jun-2015
Publisher
(사)한국관광레저학회
Keywords
G-Star; Service Quality; Visitors' Satisfaction; Awareness; Behavioral Intention; 지스타; 서비스품질; 방문객 만족; 인지도; 행동의도
Citation
관광레저연구, v.27, no.6, pp.5 - 21
Indexed
KCI
Journal Title
관광레저연구
Volume
27
Number
6
Start Page
5
End Page
21
URI
https://scholarworks.bwise.kr/hanyang/handle/2021.sw.hanyang/157024
ISSN
1229-0424
Abstract
The purposes of this study were to (1) identify the relationships among G-Star Service Quality, Satisfaction, Awareness and Behaviorl Intention, and (2) draw a factors of G-Star awareness. The proposed model was experimentally tested using data collected from 341 exhibition attendee. The results indicated that (1) G-Star service quality have impacts on satisfaction of attendee but have not impacts behavioral intention. (2) satisfaction of attendee have impacts on awareness and behavioral intention. (3) G-Star awareness(G-Star, new game, distinctiveness feature about game) also impacts on behavioral intention.. The theoretical and managerial implications were discussed.
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서울 사회과학대학 > 서울 관광학부 > 1. Journal Articles

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COLLEGE OF SOCIAL SCIENCES (SCHOOL OF TOURISM)
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