집단주의 성향이 조직적응력과 업무적응력에 미치는 영향에 관한 실증 연구: 항공사 저연차 객실 승무원을 중심으로

Abstract

This study examined how different facets of psychological collectivism (preference, reliance, concern, norm acceptance, goal priority) influence airline cabin crews’ organizational and work Adaptability, as well as how these two variables relate to retention intention. As a result of the data analysis, it was found that cabin crews’ psychological collectivism had a positive effect on organizational and work adaptability. In addition, both organizational and work adaptability played an important role in improving retention intention. Furthermore, organizational and work adaptability partially mediated the relationship between psychological collectivism and retention intention. These results provide theoretical and practical implications for human resource management.